LineUp uses first-party cookies and, where applicable, third-party cookies to ensure the proper operation of the platform and to improve the user experience.

The cookies used may vary depending on the part of the platform visited (website, attendee area, organizer area).

3.1 First-party cookies

First-party cookies are placed directly by LineUp.

Enable browsing on the platform,
Ensure secure access to user accounts,
Manage sessions and preferences,
Ensure that essential features work properly.

Certain first-party cookies may also be used for analytics or service improvement purposes, in compliance with applicable regulations.

3.2 Third-party cookies

In addition to first-party cookies, technical partners may place cookies through the LineUp platform.

These third-party cookies may in particular enable:

Specific technical features,
Analytics and performance tools,
Payment or security-related services.

The third-party entities that place these cookies may recognize your device when you visit LineUp or other sites that use their services.

3.3 Essential cookies

These cookies are indispensable to:

Access LineUp services,
Use basic features,
Access secure areas,
Manage privacy preferences,
Temporarily store, in the browser's session storage, the display of the "Back to event" button and, for a maximum of 30 minutes, a request to follow an organizer made before logging in. This information is erased when the tab is closed.

They cannot be disabled, as their absence would prevent the platform from operating normally.

3.4 Functional cookies

These cookies make it possible to:

Improve performance,
Optimize usability,
Ensure smoother use of the services.

They are not strictly necessary, but disabling them may limit certain features.

3.5 Analytics and performance cookies

These cookies allow LineUp and its service providers to:

Understand how the platform is used,
Measure traffic and feature usage,
Improve the services offered.

The information collected may include, for example:

Pages visited,
Interactions with the platform,
Technical data such as IP address or device type.

This data is used for statistical and continuous improvement purposes. The tool used is Vercel Web Analytics (Vercel Inc.): it does not place any cookie and relies on an anonymized identifier, renewed daily, with no cross-site tracking. LineUp uses it under the consent exemption provided for audience measurement, under the conditions set by the CNIL. You may object to it at any time via "Manage cookie preferences".

3.6 Marketing (advertising) cookies

These cookies may be used to:

Tailor promotional messages or content,
Measure the effectiveness of campaigns,
Avoid repeatedly displaying the same content.

They may include:

LineUp's own advertising cookies,
Third-party advertising cookies (e.g. advertising platforms or social networks).

These cookies are optional and disabled by default without consent.

They correspond to the "Marketing" category of the cookie management banner. At present, LineUp does not place any advertising cookie on its own behalf; only the organizers' pixels described in section 3.7 fall within this category.

3.7 Organizers' advertising pixels

An organizer may enter the identifier of its Meta pixel (Meta Platforms Ireland Ltd, Facebook and Instagram) in its LineUp area. In that case, and only if you have accepted "Marketing" cookies, LineUp triggers this pixel on that organizer's pages: event or series page, payment and order confirmation.

The following is then transmitted to Meta: the page view, the start of payment and the purchase (event concerned, amount, currency, number of tickets), as well as the technical data specific to the pixel (IP address, browser, page visited). Meta may place the _fbp and _fbc cookies for a period of 90 days. The organizer uses them to measure the effectiveness of its advertising and to offer you advertising for its events.

You may withdraw your consent at any time via "Manage cookie preferences": the pixel then stops immediately and these cookies are deleted. For the collection and transmission of this data, LineUp, the organizer and Meta are joint controllers. The use Meta subsequently makes of it is governed by its own policy: https://www.facebook.com/privacy/policy

3.8 Inventory of cookies and trackers

The table below lists the cookies and trackers actually used. It is kept up to date with each change to the Platform.

__Secure-next-auth.session-token (next-auth.session-token outside HTTPS), next-auth.csrf-token, next-auth.callback-url — Issuer: LineUp (NextAuth) — Category: Essential — Purpose: Keep the logged-in user's session active — Duration: 30 days maximum (session); csrf and callback: session
lineup-cookie-consent — Issuer: LineUp — Category: Essential — Purpose: Remember your cookie choices — Duration: 6 months
Session storage "back to event" — Issuer: LineUp — Category: Essential — Purpose: Display the "Back to event" button — Duration: When the tab is closed
Session storage "pending follow" — Issuer: LineUp — Category: Essential — Purpose: Retain a follow request made before logging in — Duration: 30 minutes maximum
__stripe_mid, __stripe_sid — Issuer: Stripe — Category: Essential — Purpose: Payment fraud prevention — Duration: 1 year / 30 minutes
No cookie (Vercel Web Analytics) — Issuer: Vercel Inc. — Category: Analytics and performance — Purpose: Traffic measurement — Duration: Anonymized identifier renewed daily; aggregated statistics
_fbp, _fbc — Issuer: Meta Platforms Ireland Ltd — Category: Marketing — Purpose: Organizer's advertising pixel (section 3.7) — Duration: 90 days
Google cookies (e.g. NID, CONSENT) — Issuer: Google Ireland Ltd — Category: Functional — Purpose: Display of the Google Maps map of the event venue — Duration: According to Google's policy (up to 6 months)

3.9 Mobile applications

The LineUp mobile applications do not use cookies in the strict sense. They include the following components, which may process technical identifiers: the operating system's notification service (Apple or Google) and technical error tracking (Sentry). No audience measurement tool is built into the applications. No advertising tracker is built into the applications; on iOS, no tracking request (App Tracking Transparency) is therefore displayed. Notifications can be disabled at any time in the device settings.

Cookie Policy

1. WHAT ARE COOKIES?

2. WHY DO WE USE COOKIES?

3. TYPES OF COOKIES WE USE

4. HOW LONG COOKIES ARE KEPT ON YOUR DEVICE

5. MANAGING COOKIES

6. WHERE CAN I GET MORE INFORMATION